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Gartner Magic Quadrant lawsuit: Sour grapes or real gripes?
Industry analyst firm, Gartner, is the target of a lawsuit from software vendor, ZL Technologies, challenging the “legitimacy” of Gartner’s Magic Quadrant rating system. The suit has brought forth an...
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Debbie Wilson: Baking up a New Magic Quadrant ? Too Little Time in the Oven?
Over on Gartner Blogs, Debbie Wilson shared with her readers after Thanksgiving that “In between baking pies, eating turkey, watching hockey (go Monarchs!), playing tennis, and spending time with my...
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AMR Analyzes and Rates Contract Management Vendors
‘Tis the season of the holiday spirit -– and vendor-ranking comparisons — in the Spend Management world. As many readers know, I’ve been around this space far too long not to put coal in analysts’...
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What To Do With The Gartner Magic Quadrant?
As you may have noticed, last week Gartner published its annual E-Recruitment Magic Quadrant. With every Magic Quadrant comes the press releases from vendors telling people how great Gartner thinks...
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Gartner’s Strategic Sourcing Magic Quadrant: We Report, You Read and We All...
I usually have a more op/ed than reporting take on analyzing the news, but I thought I’d use this post to highlight some of the findings of Gartner’s latest Strategic Sourcing Magic Quadrant, authored...
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Gartner’s Strategic Sourcing Magic Quadrant: Clarifying a Few Questions
On Tuesday, I got a number of questions from colleagues about Gartner’s Strategic Sourcing Magic Quadrant or “MarketScope”, as they’ve come to also call these types of 2/2 analyses. One question that...
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Vendor Analysis: Breaking out Strategic Sourcing as Gartner Defines It
In Gartner’s most recent magic quadrant analyzing the “strategic sourcing” market as they call it, Debbie Wilson lumps together a hodge-podge of solution areas such as “strategic sourcing suites.”...
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Vendor Analysis and Shortlist: “Strategic Sourcing” or E-Sourcing (Part 1)
My first analysis in this series of posts breaking out the areas that Gartner recently evaluated collectively in its “Strategic Sourcing” Magic Quadrant will focus on e-sourcing suites. I’ve divided...
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Magic Quadrant. No. Magik Quadrant. No. Magik Kvadrant. From the Creator of...
Sam Lawrence, formerly of Jive Software and Enterprise Octopus, most recently Blackbox Republic is baaaack. Big Time. Sorry. I mean Go Big Always. This time (actually a month ago) he is presenting...
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A Brief Interlude – 5 Minutes on Social CRM
I’m working on my “what happened at the Gartner Customer 360 conference, state of Gartner, view of the Social CRM Magic Quadrant” post right now but thought I’d put up this 5 minute video that Lithium...
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Gartner Customer 360 – Their First Social
For many years, I’ve participated in Gartner CRM conferences, oftentimes as a speaker for them, sometimes as a guest and attendee and last yearI was at the conference as a thought-leader-under-contract...
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Forrester’s Services Procurement Wave — Do the Means Justify the End? (Part 1)
I’ll be the first to admit: I can’t stand forced vendor rankings by third party firms, analyst or otherwise. Ever since I spent sleepless nights on the vendor side pulling together RFP responses from...
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Gartner: The Cloud is Not a Contract
There is a bit of a joust on between Gartner, GigaOm, and likely others over the recent Gartner Magic Quadrant for Cloud Infrastructure. The Internet loves a good fight! Gartner launched their magic...
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How Can Genesys Get Into Enterprise Software?
Before we start – Genesys already has an enterprise software solution; they had it for some time. I remember having conversations with them at least in 2003-2004 (that I recall). It is a good solution...
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Variations on Hype Quadrants.. no Magic Hype… no, Hype Cycle.. or is it Magic...
Gartner introduced their Real (Magic) Quadrant: Not bad. But let’s not forget the customers’ prospective. Welcome to the Magik Kvadrant: But perhaps most revealing is Phil Fersht’s Painsharing...
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Gartner’s Social CRM(ish) Magic Quadrant: So….
There’s good and bad in everything. Sometimes the good outweighs the bad, the bad conversely can outweigh the good. Rarely, but occasionally, we have perfect balance. But sometimes, the thing that...
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The 2012 Social CRM Tragic Quadrant
Last week the respected industry analyst firm Gartner Group released their 2012 Social CRM Magic Quadrant. For those of you who follow these proclamations, the inside baseball crowd, the MQ is an event...
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Gartner’s Magic Quadrant for Social CRM and the Social Enterprise
The best CRM systems change a company and its relationships for the better. Implemented well, CRM systems can take a business into entirely new markets while solidifying leadership in existing ones....
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The truth about Magic Quadrants, Waves etc
My friends at Horses for Sources are introducing their Blueprint which they position as “not reliant on the arbitrary viewpoint of a single analyst” as say a Gartner Magic Quadrant or a Forrester...
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Blueprint to Re-Cycle the much Hyped MagiK Kvadrant
Fellow Enterprise Irregular and HfS Research Founder Phil Fersht introduced their new Blueprint with an appropriate title: Step aside Magic Quadrant, hello Blueprint. I think such a milestone warrants...
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